Feature Comparison

Comparing Portkey’s Open-source version and Dev, Pro, Enterprise plans.

Portkey has a generous free tier (10k requests/month) on our Dev plan — but, as you move to production-scale, you may benefit from Portkey’s Pro or Enterprise plans.

25,000+ Global Orgs

| Trust Portkey for democratizing and productionizing Gen AI

5 Trillion+ LLM Tokens

| Processed on Portkey so far

99.9% Uptime SLA

| Ensuring your AI services are always available

10K+ Stars

| The most popular and performant AI Gateway in the market

Why Enterprises Choose Portkey

Enterprise customers leverage Portkey to observe, govern, and optimize their Gen AI services at scale across the entire org. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.

For Scale & Performance

• Processing millions of requests
• Need Five 9s reliability
• Routing to private LLMs
• Building for multiple partner teams and departments

For Security & Compliance

• SOC2, ISO27001, GDPR, HIPAA
• VPC/Airgapped deployment
• PII anonymization
• Advanced access controls

Here’s a detailed comparison of our plans to help you choose the right solution for your needs:

tl;dr Summary for each plan

Open Source

For developers needing complete control over AI infrastructure on their own servers.

Ideal for:

• Technical teams with privacy requirements
• Self-hosted AI applications
• Local development & experimentation

Dev Plan

Free starter plan with basic observability and key management features.

Ideal for:

• Solo developers building POCs
• Startups in early development
• Testing Portkey capabilities

Pro Plan

For growing teams with advanced caching, alerts, and access control needs.

Ideal for:

• Startups scaling AI applications
• SaaS products integrating AI
• Teams needing collaboration features

Enterprise Plan

Enterprise-grade security, compliance, and scalability with flexible deployment.

Ideal for:

• Organizations with compliance needs
• Handling sensitive data
• Custom infrastructure requirements
• Multiple deployment options (SaaS, Hybrid, Airgapped)

Product / Plan	Open Source	Dev (Free Forever)	Pro ($49/Month)	Enterprise (Custom)
Get Started	Run Local	Sign Up	Upgrade	Book Call
Requests per Month	No Limit	10K	100K	Custom
Overage	-	No Overage Allowed	$9/Month for Every 100K Up to 3M Requests	Custom Pricing
Observability
Logs
Traces
Feedback
Custom Metadata
Filters
Alerts
FinOps + Executive Dashboard
Log Exports (UI, API, Stream, Webhook)
OTel Auto-Instrumentation & Log Export
Privacy Mode (Logging Controls)
Retention Period	3 Days	30 Days	Custom	Custom
AI Gateway
Universal API
Automatic Fallbacks
Loadbalancing
Conditional Routing
Automatic Retries
Request Timeouts
Config Management
LLM Key Management
Simple Caching	1 Day TTL SUport	Unlimited TTL Stream from Cache	Unlimited TTL Stream from Cache	Unlimited TTL Stream from Cache
Semantic Caching			Unlimited TTL Stream from Cache	Unlimited TTL Stream from Cache
Circuit Breaker
Sticky Load Balancing
Responses API Support (Universal)
Unified Rerank API
gRPC Support
Unified Construct for Fine-Tuning, Files, Batch APIs
Support for AWS, GCP, Azure Private LLM Deployments
Platform & Governance
Model Catalog
Budget & Rate Limit Policies
Regional Data Residency
Terraform Provider
MCP Gateway
Tool Provisioning
OAuth 2.0
OAuth 2.1
User Identity Forwarding
Custom IDP
User Claims Forwarding
Prompt Management
Prompt Templates	Upto 3 Templates	Unlimited	Unlimited	Unlimited
Playground
API Deployment
Versioning
Variable Management
Prompt Partials
Side-by-Side Comparison
User Access Control
Guardrails
Deterministic Guardrails
Partner Guardrails (LLM or Non LLM based)
Portkey LLM Guardrails with PII / PHI Redaction
Guardrails for Streaming Responses
Sequential Guardrail Execution
CRUD Guardrails API
Multiple Guardrails at Workspace Level
Autonomous Fine-Tuning
Continuous Improvement
Security & Compliance
Role Based Access Control (Advanced)
Team Management (Advanced)
Audit Logs
Admin APIs (Control Plane & Data Plane)
SCIM Provisioning
JWT-based Authentication
Bring Your Own Key for Encryption
Enforce Org-level Metadata Reporting
Enforce Org-level LLM Guardrails
SSO with Okta Auth
SOC2, ISO27001, GDPR, HIPAA Compliance Certificates
Custom BAAs
OAuth Store
VPC Managed Hosting
Private Tenancy
Configurable Retention Periods
Configurable exports to datalakes
Multi-Workspace
Org Management

Enterprise Deployment Options

Portkey offers a range of deployment options designed to meet the diverse security, compliance, and operational requirements of enterprise organizations.

Portkey-Managed SaaS

Portkey-Managed Enterprise SaaS

A fully-managed solution on Portkey’s secure cloud infrastructure with enterprise-grade features and dedicated resources.

Ideal for: Organizations seeking enterprise capabilities without the operational overhead of self-hosting.

Key Features:

• Isolated cluster exclusively for your organization’s data
• Dedicated infrastructure for optimal performance
• Complete suite of enterprise features (RBAC, SSO, audit logs)
• Guaranteed SLAs with priority support
• SOC2, ISO27001, GDPR, and HIPAA compliant

Benefits:

• Faster implementation timeline (1-2 weeks)
• No infrastructure management required
• Automatic updates and scaling
• Reduced operational costs
• Predictable pricing model

Hybrid Deployment

Hybrid Deployment

A balanced approach where the AI Gateway and data plane run in your environment while Portkey manages the control plane.

Ideal for: Organizations with strict data residency requirements who want operational simplicity.

Key Features:

• AI Gateway deployed in your VPC/environment
• All sensitive LLM data stays within your infrastructure
• Control plane hosted by Portkey for management
• Significantly reduced latency for API calls
• End-to-end encryption between components

Airgapped Deployment

Fully Airgapped Deployment

Complete control with all components (Data plane, Control plane, and AI Gateway) deployed within your infrastructure.

Ideal for: Organizations in highly regulated industries with stringent security requirements.

Key Features:

• 100% of components run in your environment
• Zero data leaves your network, including metrics
• Complete network isolation possible
• Compatible with air-gapped environments
• Custom support structure tailored to your security protocols

Use Cases:

• Financial institutions handling sensitive financial data
• Healthcare organizations with strict PHI requirements
• Government agencies with classified information
• Defense contractors working with sensitive IP
• Organizations in regions with strict data sovereignty laws

All enterprise deployment options include comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications, PII anonymization, custom data retention policies, and encryption at rest and in transit.

Ready to explore Enterprise options?

Schedule a 30-minute consultation with our solutions team to discuss your specific requirements and see a live demo. Book Your Consultation

Enterprise Implementation Journey

1. Discovery Call

   30-minute discussion to understand your use case and requirements

2. Technical Deep Dive

   Call with the Portkey engineering team to demo exact requirements & understand deployment options

3. Solution Design | Parallel Purchasing/Legal Discussions

   Our team configures the optimal deployment model for your needs

4. Onboarding | Parallel Contract Close

   Most enterprise customers are fully operational within 3-4 weeks

Not sure which deployment model is right for you? Our enterprise team can help assess your requirements and recommend the optimal deployment strategy for your organization’s specific needs. Book a Consultation here.

Interested? Schedule a Call Below

Frequently Asked Questions

What are the different deployment options available for Portkey Enterprise?

Portkey Enterprise offers three deployment options:

• Portkey-Managed SaaS: A fully-managed solution where your data is hosted on Portkey’s secure infrastructure with an isolated cluster exclusively for your organization.
• Hybrid Deployment: The AI Gateway and data plane run in your own environment while Portkey manages the control plane, ensuring all sensitive LLM data stays within your infrastructure.
• Fully Airgapped Deployment: All components (Data plane, Control plane, and AI Gateway) are deployed within your infrastructure with zero data leaving your network. Each option is designed to meet different security, compliance, and operational requirements. Our enterprise team can help you determine which option is best for your specific needs.

What is the typical implementation timeline for Enterprise customers?

Most Enterprise customers can be fully onboarded within 1-2 weeks, depending on specific requirements. Our dedicated implementation team will work with you to ensure a smooth transition. For complex deployments or those requiring special compliance measures, the timeline may extend to 3-4 weeks.

How does Portkey handle migration from other AI infrastructure solutions?

Portkey offers a comprehensive migration service for Enterprise customers, including API mapping, configuration setup, and verification testing. Our team will work with you to ensure minimal disruption during the transition. We provide detailed documentation and support throughout the migration process.

What integration capabilities are available for Enterprise customers?

Enterprise customers have access to all Portkey integration capabilities, including custom API integrations, webhooks, SDKs for major programming languages, and specialized connectors for enterprise systems. We also offer custom integration development for specific needs.

What level of support do Enterprise customers receive?

Enterprise customers receive priority 24/7 support with guaranteed response times (typically under 1 hour), a dedicated customer success manager, regular performance reviews, and direct access to our engineering team when needed. We also provide customized SLAs based on your specific requirements.

How does Portkey ensure data security and compliance?

Portkey’s Enterprise plan includes comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications. We offer PII anonymization, custom data retention policies, VPC deployment options, and BAA signing for healthcare organizations. All data is encrypted in transit and at rest.

Can we run Portkey in our own cloud environment?

Yes, Enterprise customers can deploy Portkey in their own AWS, GCP, or Azure environments, with options for VPC peering, private network connectivity, and dedicated infrastructure. Our team will work with your cloud operations staff to ensure optimal deployment.